Creative problem solving techniques training


For what situations do we recommend Creative problem solving techniques?

  • If you see that your colleagues handle decision-making and problem-solving based on certain routines and without creativity;
  • If you believe that some of the decisions made by the team are done on hunches and decision makers and problem solvers don’t utilise available information consciously;
  • If decision making processes are not traceable and it would be important for participants to understand why and how a decision was made;
  • If there are new types of challenges facing a team, that need new types of problem solving approaches;
  • If you would like your team to learn and apply a structured decision making process;
  • If daily operations that need problem solving just happen on an ad-hoc basis, with a low rate of effectiveness;
  • If you need new tools to understand and analyse given problems and decision making situations and provide new approaches to coming up with a solution.

What does Creative problem solving techniques training provide?

  • Creative problem solving techniquesIntegrates the scientific background of applied psychology with the practical disciplines of today; it provides tools and knowledge that can be applied immediately;
  • The program covers a wide array of thinking, emphasizing practical knowledge and integrating the strengths and own experiences of participants;
    • Psychological background of decision making and problem solving: daily traps and routines
    • Applying heuristics in decision making – advantages and challenges
    • Decision making and problem solving models: balancing intuition and structured approaches
    • Stepping out of the routine – how? Parameters and flexibility
    • The toolbox of applied tools: from 5W1H to route cause analysis and scenario planning
    • Valuing alternatives and making decisions
    • Alternative approaches: solution-focused possibilities

As a result of completing Creative problem solving techniques training, participants will:

  • Understand typical thinking patterns, creative problem solving techniques and how those develop and work;
  • Be able to recognise their own routine-like workings and be able to apply alternative approaches;
  • Learn a structured decision making model and its application
  • Learn to use a wide array of practical problem solving and alternative generating tools;
  • Be able to make decisions in a more structured way and decide on alternatives, based on using various valuation processes;
  • Be able to think of problems and decision making situations from a solutions focussed approach;

„With all the various, real-life examples, the course was very interesting and attention grabbing. Understanding the difference that a positive perspective on problem solving makes, made my days more useful.”

“I gained a whole new set of tools to use in my daily work and in my personal life! Thank you for the insightful two days on how to think about problems and also about making tough decisions.  The training was hugely worth it!”